Shipping policy

Digital Delivery Policy

Moonjip currently sells digital products and personalized digital services. No physical item will be shipped unless a product page clearly states otherwise.

Digital Tarot Decks

Digital tarot decks are delivered electronically after successful payment.

Depending on the product, customers may receive access through a download link, digital delivery page, or cloud-based file link.

Please make sure the email address entered at checkout is correct and that you can access the delivery method provided.

If you experience any issue accessing your files, please contact us and we will assist you.

Personalized Saju Readings

Personalized Saju readings are prepared individually using the birth details and information provided by the customer.

Because these readings are created manually, they are not delivered instantly.

Your completed reading will be delivered digitally as a PDF using the contact information provided with your order.

Delivery time may vary depending on order volume and the complexity of the reading.

No Physical Shipping

Unless otherwise stated on a product page, Moonjip does not ship physical products.

Shipping addresses may therefore not be required for digital-only purchases.

Customer Responsibility

Customers are responsible for providing a valid email address and accurate information required for delivery.

Moonjip is not responsible for delays caused by incorrect contact information, inaccessible email accounts, or incorrect birth details submitted by the customer.

Technical Issues

If a digital delivery link does not work or a file cannot be accessed, please contact us so we can provide reasonable assistance or replacement access where appropriate.

Contact

If you have questions about digital delivery, please contact us using the contact information provided on our website.

Moonjip
Operated by MUK IZMIR LLC